BUYER REGISTRATION AND PROTECTION OF PERSONAL DATA

1. The buyer can use the services of the FJORD SALES e-store and place his order as:

• Registered customer. In this case, the Buyer must create a Buyer account in the FJORD SALES e-store using e-mail. email, mobile phone number and password. If the Buyer chooses to have the order delivered to a specific address, this address must be saved in the Buyer's account for future orders. In order to create a Buyer's account, it is necessary to provide additional information, for example, name, contact details, and mark the communication settings. The authorized representative of the legal entity provides the name of the legal entity instead of the first and last name. The buyer can also log in via the Facebook account. In this case, the Buyer's name, photo and e-mail address are transferred to the Seller; or
• guest (a buyer without an account; however, only registered buyers can use the FJORD SALES loyalty program and ongoing promotions). In this case, before placing the order, the Buyer must provide the following information: name, surname, e-mail postal address, mobile phone number and address, if the Buyer chooses delivery to the specified address. If the Buyer chooses collection in the store, it is not necessary to specify the address.

1. The buyer is responsible for providing accurate and correct and complete information. After registration, all responsibility for ensuring that the Buyer's password is not disclosed to third parties rests with the Buyer. If the data provided in the Buyer's registration form changes, he must update it immediately. In no case shall the Seller be liable for damage caused to the Buyer and/or third parties due to the Buyer specifying incorrect and/or incomplete personal data or failing to change or supplement the data after they have changed. All actions performed using the Buyer's account are the responsibility of the Buyer. If the Buyer's account is used by another person, FJORD SALES will consider it to be used by the Buyer, unless the use of the Buyer's account has been made available to a third party by the Seller. After losing the login data to the Buyer's account, the Buyer must notify FJORD SALES about this by calling the phone specified in the "CONTACTS" section of the FJORD SALES e-store website or by sending a message to the same e-mail specified in the contact section postal address.
2. By selecting the communication settings, the Buyer chooses whether he wishes to receive messages and useful offers from FJORD SALES. The buyer can choose the communication channels through which FJORD SALES will send him messages or offers. If the Buyer chooses to receive messages and offers, it means that the Buyer agrees that FJORD SALES will send them messages and offers through the communication channels chosen by the Buyer.
3. If the Buyer no longer wishes to receive messages and offers, he can change the notification settings in his Buyer account.
4. Notifications regarding order fulfillment and account registration (for example, order confirmation, account registration confirmation, invoice, order cancellation) will be sent to the Buyer even if the Buyer chose not to receive notifications in the account settings, as the mentioned notifications are necessary in order to fulfill orders and notify the Buyer about the status of the order.
5. FJORD SALES has the right to collect and process personal data provided by the Buyer to FJORD SALES and, if necessary, to disclose it to third parties when it is necessary for order fulfillment, data processing or planning and analysis of FJORD SALES activities. The Buyer's personal data is used to identify the Buyer and the recipient of the goods, submit and deliver the order, prepare an invoice, refund the money paid for the returned goods and the overpaid amount, administer financial and other obligations arising from the Rules and the remote contract and ensure other Services provided in the FJORD SALES e-store. FJORD SALES also has the right to use the Buyer's personal data for the purposes of advertising and providing information to the Buyer within the scope of FJORD SALES' activities. The Buyer's data can be used only after receiving the Buyer's consent (i.e. by checking the box next to the statement "I agree to receive FJORD SALES marketing messages, I am clearly informed about the right to disagree, the right at any time withdraw your consent'). The Buyer has the right to prohibit the collection and processing of his personal data at any time, except in cases where it is necessary for the fulfillment of the requirements arising from the contract concluded between the Buyer and the Seller or the fulfillment of the order. The buyer has the right to withdraw his consent to receive marketing communications at any time. Data about Buyers and visitors of the FJORD SALES e-store are protected against loss, unauthorized use and alteration. More detailed information on the processing of personal data can be found in the FJORD SALES privacy policy published in the "Privacy Policy section of the FJORD SALES e-store website.
6. The buyer has the right to freely change, supplement or cancel his registration data at any time.

III. BUYER'S RIGHTS

1. The buyer has the right to purchase goods in the FJORD SALES e-store under the conditions set by these Rules and under the conditions of sale applied in the FJORD SALES e-store at the time of the specific purchase.
2. Buyer - consumer (according to Article 6.2281, Part 2 of the Civil Code of the Republic of Lithuania, consumer - a natural person who seeks to create or is creating contract), has the right, without giving a reason and without incurring costs other than the direct costs of returning the goods, within fourteen days to withdraw from the distance contract, with the exception of the exceptions provided for in Clause 23 of the Rules.
3. The buyer-user's right to withdraw from a distance contract does not apply to the following contracts:

• for service contracts, according to which the services are fully provided to the Buyer, if the Buyer's express consent and recognition that he will lose the right to withdraw from the contract when the Seller fully fulfills the contract was obtained before the provision of services;
• for contracts for goods manufactured according to the Buyer's special instructions, which are not pre-manufactured and which are manufactured in accordance with the Buyer's personal choice or instruction, or for goods that are clearly adapted to the Buyer's personal needs;
• for contracts for perishable goods or goods with a short shelf life;
• for contracts for packaged goods that have been unpacked after delivery and are unsuitable for return due to health protection or hygiene reasons;
• for contracts for goods which, due to their nature, are inseparably mixed with other items after delivery;
• for contracts for packaged video or audio or packaged software that has been unpacked after delivery;
• contracts for the delivery of newspapers, periodicals or magazines, except for contracts for the subscription of these publications.

1. The term for withdrawing from a distance contract specified in Clause 22 of the Rules expires after fourteen days: when a purchase-sale contract is concluded, - from the day on which the Buyer-consumer or a person specified by the Buyer-consumer, excluding the carrier, receives the ordered product or: a) if the consumer made a single order ordered more than one item and the items are delivered separately, - from the day the user or a person specified by the user, excluding the carrier, receives the last item; b) if the goods are delivered in different batches or parts, - from the day on which the consumer or a person indicated by the consumer, other than the carrier, receives the last batch or part; c) if a contract is concluded for the regular delivery of goods within a specified period, - from the day on which the consumer or a person indicated by the consumer, excluding the carrier, receives the first commodity.
2. The buyer - user informs the Seller about the cancellation of the distance contract: a) by submitting a duly completed model contract cancellation form. This form is approved by the Government of the Republic of Lithuania or its authorized institution; or (b) by making a clear statement setting out his decision to withdraw from the contract.
3. The goods are returned to FJORD SALES after pre-arranging the time and address for the collection of the goods, or by delivering the goods to FJORD SALES physical stores. For the return of goods, contact the FJORD SALES e-store website in the section "CONTACTS" by means of communication.
4. Returned quality goods must be undamaged, have not lost their commercial appearance (unremoved and undamaged labels, untorn protective film, etc.), consumer properties and cannot be used. The product must be returned in its original packaging, in the same set as the Buyer received, with the purchase document, warranty card (if issued), instructions for use and other product accessories. If the product is not fully assembled, damaged, untidy or not properly packed, FJORD SALES has the right not to accept the product and not to return the money paid by the Buyer for the product. The product will be considered properly packed if the product is returned in the undamaged packaging in which the product was when it was handed over to the Buyer.
5. The money to be paid for the goods accepted by the Buyer, but later refused and returned, is paid to the Buyer's account no later than 14 (fourteen) days from the date of receipt of the Buyer's notice of withdrawal from the contract.
6. When returning high-quality goods that meet the Buyer's order, the Buyer will be refunded the delivery fee he paid for those goods. The delivery fee is refunded together with other amounts paid to the Buyer by FJORD SALES for the returned goods.
7. Other Buyers (legal entities or natural persons entrepreneurs) may refuse the concluded contract on the grounds and procedure established by legal regulations.