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Delivering our products – simpler than you might think
1. Order online
Place your order for fish, seafood, supplements and more. Safely pay for your order using the most convenient payment method.
2. Order preparation
We select and carefully package your order and hand it over to specialized couriers for the next stage.
3. Delivery information
The day before delivery, you will receive an SMS with the exact delivery time and the driver's phone number. No guessing when to be home.
4. Home delivery
We deliver throughout Lithuania within 5 business days* from your order. Frozen products are transported in special vehicles at -18°C.
Why can you trust our fish?
Flash-frozen once and never thawed until it reaches your basket – ensuring freshness and nutritional value as if just caught.
Suppliers – we choose manufacturers and suppliers with the world's strictest safety and sustainability certifications, such as Global G.A.P, BRCGS, ASC, MSC. It is important to us to have fish caught or farmed without GMO feed and antibiotics.
Got questions?
Look for answers to frequently asked questions, or contact us with your query.
- Customer service phone:
+370 (650) 74411 - Email for all your orders:
uzsakymai@fjord.lt
How will I know when my order will arrive exactly?
How will I know when my order will arrive exactly?
Once your order is confirmed, you will receive an email with the estimated delivery date and a tracking number (if available).
On the evening before delivery, you will receive an SMS message with the planned delivery time and driver's contact details – no guessing when to be at home.
Do you deliver to my city?
Do you deliver to my city?
Yes – we deliver all products throughout Lithuania.
- Dry goods usually within 3 business days.
- Frozen fish usually within 5 business days.
In Vilnius, Kaunas, and Klaipėda, we often deliver faster; in smaller towns, we adjust to carrier schedules.
When will you ship my order?
When will you ship my order?
Orders for food supplements and canned goods received by 12 PM are dispatched on the same day.
Fish and seafood shipments from the warehouse are dispatched on Mondays and Wednesdays*
*Orders with frozen products received by Friday 1 PM are dispatched on Monday; those received by Tuesday 1 PM are dispatched on Wednesday.
How is an order prepared?
How is an order prepared?
We review and begin preparing orders daily until 1 p.m. Once your address is registered in the courier system, you will see the estimated delivery day in the confirmation email (if you don't find the email, check your SPAM folder).
Are the supplements certified?
Are the supplements certified?
Yes – all food supplements are certified in the European Union as safe for human consumption.
In addition, all our food supplements are notified to the State Food and Veterinary Service (SFVS).
You can find the notification number in the description of each product.
How to store supplements?
How to store supplements?
At room temperature, tightly sealed, out of reach of children. The expiration date can be found on the packaging.
Important: a food supplement is not a substitute for food - a varied, balanced diet is important.
Where should I keep the fish when I get it?
Where should I keep the fish when I get it?
Immediately into the freezer (-18 °C). We recommend transferring it to the refrigerator before cooking.
In the freezer, fish maintains its quality until the "Best before" date indicated on the packaging.
How to properly thaw fish?
How to properly thaw fish?
Best way – in the refrigerator overnight.
When in a hurry: in a sealed or vacuum-packed product package, keep under cold running water.
We do not recommend thawing at room temperature, in the microwave, or in warm water – you risk damaging the product's texture and taste.
Is it safe to eat raw fish?
Is it safe to eat raw fish?
Sashimi-grade fish — yes. Our suppliers have the strictest certifications (ASC, MSC, BRCGS, GLOBALG.A.P.), the fish is free of GMO feed and antibiotics, quickly frozen, and never thawed. Seafood (shrimp, crabs) must be heat-treated.
How much does delivery cost?
How much does delivery cost?
Free delivery for frozen fish orders over €100. Canned goods and other non-frozen products are sent to parcel lockers – free of charge for orders over €30.
Can I order this along with supplements and canned goods?
Can I order this along with supplements and canned goods?
Yes, you can order everything in one basket.
However, to preserve the quality of different products, items will typically arrive in two shipments:
If the goods are frozen - they will be delivered by specialized transport.
If the products are dry – they will be delivered by standard couriers and often arrive faster, within 2–3 business days.
Products
News and recipes
Discover delicious ideas, health tips, and news about our products – from frozen fish recipes to vitamins that will supplement your diet.
About us
Fjord Sales is a two-family business into which the whole heart and best wishes are put to deliver products only of the highest and best quality.
Stores
We are in Vilnius, Kaunas, and Klaipėda. Below you will find the store addresses where you can purchase our products on site. Or just come to get acquainted.


